Contact Us

We’re here to help with questions about orders, personalisation, shipping, returns, and our pet memorial keepsakes.

Contact EverPaw Keepsakes

Email: info@varonela.shop
Phone: +86 138 7222 0184

For order support, please include your order number and the email address used at checkout.

Returns

Contact us before sending any return so we can confirm eligibility and provide return authorisation. Please review our Return & Refund Policy before returning an item. Do not send returns to the address on the original shipping label unless we have authorised it.